Live Product
See SuperHospitality in Action
A working voice-first AI platform processing real guest requests at a live hotel pilot. SuperHospitality is deployed, operational, and handling multilingual guest communication via WhatsApp and our custom web app every day.
Product Demo
Watch the platform in action
Live product demonstration — SuperHospitality processing guest requests via WhatsApp voice and text
How It Works
End-to-end request lifecycle, fully automated
From the moment a guest sends a message to the moment their request is resolved — no manual relay, no missed messages, no training required. Click any step to see the product screenshot.
Guest sends a request
Via WhatsApp text, voice note, or call — or through our custom web app. Supports 10+ Indian languages. No app download required.
AI understands intent
Gemini AI processes text; Gemini Live Audio handles calls. Extracts intent, urgency, and department — multilingual and accent-aware.
Right staff gets notified
Smart routing assigns the task to the correct department via our published staff app. No manual relay.
Guest gets resolution
Task completion tracked in real-time. Guest receives confirmation. Managers see live dashboards with response times and service metrics.
Platform
Four integrated systems, one seamless experience
Guest Interface
WhatsApp + Web App
Guests interact via WhatsApp (text, voice notes, calls) or our custom web app. No new app to download, no learning curve.
Intelligence
Voice & Text AI
Gemini AI for text understanding. Gemini Live Audio for real-time voice. Cloud speech-to-text and translation for multilingual support.
Operations
Smart Ticketing
Auto-creates, routes, and tracks tasks across departments. Fully automated with zero manual input required.
Staff
Staff App (Play Store)
Published on Google Play. Staff see tasks, tap Start, tap Complete. No training needed.
Analytics
Real-time visibility for management
Managers and property leaders get live dashboards with operational metrics — no more guessing what's happening on the floor.
Speed
Turnaround Times
Track how long each request takes from submission to resolution. Identify delays by department, shift, or request type.
Quality
SLA Compliance
Set service-level targets per department. Monitor compliance rates in real-time and get alerts on SLA breaches.
Insights
Operational Metrics
Request volumes, peak hours, department workloads, resolution rates, and guest satisfaction trends — all in one view.
Cloud Infrastructure
Production AI infrastructure
SuperHospitality runs on secure cloud infrastructure, serving real guests at a live hotel property.
- Gemini AI — Text understanding, intent extraction, and response generation
- Gemini Live Audio — Real-time conversational voice AI for guest phone calls
- Cloud Speech-to-Text — Multilingual transcription of voice notes
- Cloud Translation — Real-time translation across 10+ Indian languages
- Cloud Compute — Production deployment and scaling
This is production infrastructure serving real guests at a live hotel property.
Ready to see it at your property?
Get in touch to schedule a live demonstration or start your pilot deployment.