Website Privacy & Cookies

How we handle website visitor information and cookies.

Effective date: 2026-06-30. This page applies to visitors to superhospitality.in (the SuperHospitality marketing website). It does not apply to the guest registration flow, AI concierge services, or the staff task app, which are covered by their own policies.

1. What we collect from website visitors

When you visit this site, we may process the following limited technical information:

  • Server logs: IP address, browser and device type, referring URL, pages visited, and request timestamp. These are retained briefly for security, reliability, and abuse prevention.
  • Behavioral analytics: visitor interaction data collected via Microsoft Clarity (see section 2).
  • Font delivery: this site requests fonts from Google Fonts (fonts.googleapis.com), which may process your IP address as part of font delivery. See Google Privacy Policy for details.

We do not require you to create an account or submit personal information to browse this marketing site.

2. Microsoft Clarity (analytics)

We use Microsoft Clarity, a behavioral analytics service provided by Microsoft, to understand how visitors interact with this website. Clarity may:

  • Record session replays and generate heatmaps of visitor interactions (clicks, scrolls, mouse movements).
  • Aggregate data about page flows, engagement, and navigation patterns.
  • Set cookies on your browser to associate your activity across pages and sessions (see section 3).

Clarity does not collect your name, email address, or payment information from this marketing site. Data collected by Clarity is processed by Microsoft under their privacy terms. We review aggregate insights to improve the site experience; we do not use Clarity to track individual visitors for advertising or remarketing purposes.

For full details, see the Microsoft Privacy Statement and the Microsoft Clarity Terms of Service.

3. Cookies set on this site

This site is a business-to-business marketing website. We do not use advertising cookies, social media tracking pixels, or cross-site remarketing tools. The only cookies placed on this site are set by Microsoft Clarity for analytics purposes.

Cookie Set by Purpose Duration
_clck Microsoft Clarity Stores an anonymized visitor identifier to link interactions across sessions for heatmaps and session replay. 1 year
_clsk Microsoft Clarity Ties page views within a single browser session together for session replay accuracy. Session

4. No advertising or cross-site tracking

We do not use advertising networks, retargeting pixels, Facebook Pixel, Google Ads tags, or any cross-site tracking on this marketing site. No data from your visit to this site is shared with advertising platforms for the purpose of targeting you with ads elsewhere.

5. Opt-out of analytics

You can prevent Clarity from collecting data about your visit by:

  • Using a browser extension that blocks analytics scripts (such as uBlock Origin or Privacy Badger).
  • Enabling your browser's built-in tracking protection or Do Not Track setting. Clarity respects certain browser-level opt-out mechanisms.
  • Visiting Microsoft's privacy dashboard to manage your privacy settings with Microsoft services.

Opting out of analytics cookies does not affect your ability to browse this marketing site.

6. Contact

For questions about this policy or to submit a privacy request, use our support form below. If your request relates to guest registration or staff app data, please use the relevant policy contact.

Support form: Open support form